Privacy Policy

Raynor Web2Print

Last Updated: January 8, 2026

1. Introduction

Welcome to Raynor Web2Print. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B dealer portal and use our services.

Our website is exclusively for authorized Raynor Garage Door Dealers. By registering for and using our dealer portal, you consent to the data practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We collect information that you provide directly to us when you register as a dealer and use our services. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and job title
  • Business Information: Company name, business address, tax ID/EIN, business type, and dealer credentials
  • Account Verification Information: Documentation and information required to verify your status as an authorized Raynor Garage Door Dealer during the approval process
  • Order Information: Product customization details, order history, and preferences
  • Payment Information: Payment card information is collected and processed securely by our third-party payment processor, Stripe
  • Technical Information: IP address, browser type, device information, and operating system
  • Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our website

3. Account Creation and Dealer Approval

Our website is exclusively for authorized Raynor Garage Door Dealers. To access our platform and place orders:

  • Dealer Registration Required: All users must register for a dealer account by providing required business information including company name, business address, contact information, and dealer credentials.
  • Account Approval Process: Once you submit your registration, your account will be reviewed for approval. We verify that you are an authorized Raynor Garage Door Dealer before granting access to our platform. This process may involve verifying your dealer status, business credentials, and other relevant information.
  • No Guest Checkout: We do not offer guest checkout. You must have an approved dealer account to view products, customize orders, and make purchases on our platform.
  • Account Access: Once your dealer account is approved, you can log in to access pricing, place orders, track shipments, and manage your account information.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To verify your status as an authorized Raynor Garage Door Dealer and approve your account
  • To process and fulfill your orders, including managing customizations and shipping
  • To communicate with you about your orders, account, and our services
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services
  • To send you marketing communications, promotions, and updates (you may opt out at any time)
  • To analyze website usage and trends to enhance user experience
  • To comply with legal obligations and enforce our terms and conditions

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting our business (e.g., Stripe for payment processing, shipping carriers for delivery)
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Maintain your shopping cart and session information
  • Understand how you use our website and improve our services
  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS technology
  • Secure payment processing through PCI-DSS compliant payment processors (Stripe)
  • Regular security assessments and updates to our systems
  • Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

8. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these rights may include:

  • Right to Access: You can request a copy of the personal information we hold about you. You can access and update your account information at any time through your account settings.
  • Right to Rectification: You may request correction of inaccurate or incomplete personal information.
  • Right to Erasure: You may request deletion of your personal information, subject to legal retention requirements. WordPress provides built-in tools for data erasure that allow you to request removal of your data.
  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format. WordPress provides data export functionality to fulfill these requests.
  • Right to Restrict Processing: You may request that we limit the processing of your personal information in certain circumstances.
  • Right to Object: You may object to the processing of your personal information for certain purposes, including direct marketing.
  • Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

9. Third-Party Services

Our website is built on WordPress and uses WooCommerce for e-commerce functionality. We integrate with several third-party services to provide enhanced functionality:

  • WordPress: Our website is powered by WordPress, which processes and stores website and user data. WordPress provides built-in tools for data export and erasure upon request.
  • WooCommerce: Our e-commerce functionality is provided by WooCommerce, which processes order, customer, and product data. WooCommerce collects information necessary to complete transactions and manage your account.
  • Stripe: We use Stripe as our payment processor. Stripe collects and processes your payment information securely. Your payment card details are never stored on our servers. Please review Stripe’s Privacy Policy at https://stripe.com/privacy for more information about how they handle your data.
  • WordPress Plugins: Our website may use various WordPress plugins that could collect or process data. These may include analytics tools, security plugins, contact forms, and other functionality enhancers. Each plugin may have its own data collection practices.

These third-party services have their own privacy policies governing the use of your information. We are not responsible for the privacy practices of these third parties. We recommend reviewing their respective privacy policies to understand how they handle your data.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Dealer account data is retained as long as the account remains active. Inactive accounts may be deleted after a period of inactivity as determined by our retention policies.
  • Dealer Verification Records: Information collected during the dealer verification and approval process is retained for business and legal compliance purposes.
  • Order Information: Order data, including completed, pending, failed, and cancelled orders, is retained for business, legal, and tax purposes. We retain this information for the period required by applicable laws and regulations.
  • Marketing Data: If you opt out of marketing communications, we will retain a record of your opt-out preference to ensure we do not contact you in the future.

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

11. Children’s Privacy

Our website is a B2B dealer portal intended exclusively for authorized business dealers and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Raynor Web2Print

[Insert Your Business Address]

Email: [Insert Contact Email]

Phone: [Insert Contact Phone]

Website: [Insert Website URL]

15. Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents. If you are a resident of the European Economic Area or California, you may have additional rights under these regulations. Please contact us to learn more about your rights and how to exercise them.